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PRIVACY POLICY FOR NEOPOST INC. WEBSITE

At Neopost, Inc., we are fiercely committed to protecting the privacy of our user community. Please rest assured that user information will be treated in accordance with industry standards of safety, security features, and confidentiality.

This privacy policy discloses the privacy practices for the Neopost web site and informs you about:

1.What personally identifiable information is collected
2.What organization is collecting the information;
3.How the information is used and disclosed to third parties;
4.What choices are available to you regarding collection, use and distribution of the information;
5.What kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control.

"Personally identifiable information" is information that would allow someone to identify or contact you, including, for example, your full name, address, telephone number or email address. Questions regarding this Privacy Policy should be directed to Web Site Coordinator by email at Customer Care.

1. What Information Is Collected.

You provide certain personal, demographic and profile information to us when you register for our services available on our website or websites and products you purchase from us. We do not use cookies to store any personally identifiable information. We may collect personal information from you at other points on our site that state that personal information is being collected. We may also receive personally identifiable information about you from third parties.

The information being collected consists of your name, email address, mail address(s), phone number(s), credit card number and expiration date.

2. What Organization Is Collecting the Information.

Neopost owns and operates the Neopostinc web site or sites and is the company that collects personal information on our site. Our mailing address is 30955 Huntwood Ave, Hayward, California, 94544, our telephone number is (510) 489-6800, and our customer service email address is neomkt@neopostinc.com.

3. How the Information Is Used and Disclosed to Third Parties.

As a general practice, we do not provide your personally identifiable information to unaffiliated third parties. So, for example, we do not sell your email address or your name and personal demographic information to mass marketers. However, on particular pages where we ask for your personally identifiable information, we may explicitly tell you that the data we are collecting on that page will be shared with third parties, in which case those disclosures shall override anything to the contrary in this policy. For example, before you submit answers to questions we ask in conjunction with a shipping order, we will tell you that your answers will be shared with that shipper. As a matter of policy Neopost does not regularly share personally identifiable information with our vendors and partners. However, in cases of suspected fraud and/or crime Neopost will make available all necessary personal information to our vendors, partners or appropriate authorities. We will never share your information with a third party who does not agree to maintain the confidentiality of that information using reasonable security measures.

We also use your information on an aggregated basis to do such things as operate our site, improve our site to provide you the most comprehensive shipping and postage solution, and sell and deliver advertising. We also use this data, both aggregated and personally identifiable, to enhance your on-site experience. On occasion, Neopost and/or its partners may wish to contact individual users regarding our products, news or promotional offers. We may also share this information with selected advertisers and sponsors.

4. Controlling the Collection, Use and Distribution of Your Information.

Please note that if you provide any information on your own or directly to parties who provide service to our web site or any other sites you encounter on the Internet (even if these sites are branded with our branding), different rules may apply to their use or disclosure of the personal information you disclose to them. We encourage you to investigate and ask questions before disclosing information to third parties.

5. Our Security Procedures.

We have established and maintain reasonable security procedures to protect the confidentiality, security and integrity of your personally identifiable information. We employ the latest SSL technology and fully encrypt all sensitive data. With SSL implementation, information sent via the Internet can be reasonably trusted to arrive privately and unaltered to our server only. "Perfect security", however, does not exist on the Internet.

Although your privacy is very important to us, due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event that we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities, law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate.

We hope this clarifies our procedures regarding your personal information. We may amend this policy at any time.