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Public Relations Contact

Jena Murphy
Gray & Rice Public Relations
P: (617) 367-0100 x118
j_murphy@gr2000.com

2002

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FOR MAILING TECHNOLOGY CUSTOMERS, THE SOLUTION IS SIMPLE (cont'd)

At Neopost, we have conducted extensive research in order to determine what our customers need, desire and/or expect from today's mailing providers. The results have not varied; most customers are looking for the same basic ingredients:

  • Products that are easy to use
  • Pricing that is easy to understand
  • Customer service that is easy to reach
  • Technical support that is easy to work with
In short, customers are looking for a company with whom doing business is simple, and a company that offers products that simplify business.

Neopost has always been customer-centric, and our product innovations have been driven by our knowledge of customer needs and problems. We have been at the forefront of many of the technological advancements that have changed the mailing industry over the last 70 years. From the first electronic postage meter to the first folder/inserters with automated setting adjustments, Neopost's innovations have been geared around simplifying and streamlining mailing processes.

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