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Neopost Eases Mailroom Frustrations
As Postage Rates Increase
Neopost Inc. (www.neopostinc.com), a US subsidiary of the Neopost Group, a
worldwide leading provider of mailing, addressing, document handling and logistics
systems, announced today that it is providing its customers with the best possible
support to help them through the latest postal rate increase, which goes into effect June
30, 2002. Neopost is providing complete information on the rate change, new rate paks
and support for installation easing mailroom frustrations.
Every business across the country will be required to update its postal scale or risk
having its company mail returned. To prepare for the rate change, Neopost and other
mail vendors must ship rate paks to their customers. Under Neopost's Rate Change
Protection program, customers receive the rate paks, automatically and at no charge.
These paks will be inserted into customers' postal scales and will automatically update
with the new rates. Installations of these paks are simple and user-friendly. However,
the installation and the rate change itself often lead to confusion for customers, who flood
the vendors' call centers asking for help.
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