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Los Angeles County's Department of Public and Social Services Renovates Mail
Centers and Improves Mail Processing Efficiency with Modern Mailing Systems
Installed at 65 Facilities
(cont'd)
After submitting its findings with a recommendation to modernize mail equipment and
processes to DPSS senior management, including Steven Golightly, interim director; Will
M. Stewart, director, Bureau of Workforce Services; and John O. Murrell, director of
administrative services, the automation committee received approval and full support to
move forward. The committee then invited several mail equipment vendors to bid on the
contract.
The automation committee awarded the contract to Neopost based on the right
combination of products, price, and Neopost major account executive Kandis Swimmer's
personal commitment to partnership and to tailoring a solution to meet the specific needs
of each DPSS facility.
"Kandis' focus on partnering with DPSS and on breaking down the barriers between
vendor and client initially impressed us, and her continuing commitment to the project
over the last two years left no doubt that we had made the right choice," said Mr. Reyes.
"While product and price were very important, it was Neopost's commitment to
partnership that most influenced our decision."
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