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Security Features That Instill Confidence

Security and accuracy are of the utmost importance to Moen, particularly in terms of maintaining customer satisfaction. "Just imagine the potential for disaster if customers were to get the wrong invoices, or no invoices, or more than one," said Borer. "Not only would we look extremely unprofessional, but we could be exposing confidential customer information as well as our own private discount structures. With the true security of the VersaMailer II's Optical Mark Recognition (OMR), I don't have to lose sleep worrying about mistakes."

The most secure form of OMR in the industry, Neopost's dual track OMR prints the same amount of marks on every form. This ensures that an ink smudge or accidental mark is detected as an error, not a command. The errors are then redirected to one of two divert stations, and the system keeps flowing.

"The team at Neopost helped us set up the secure OMR code that is printed on our documents that our VersaMailer II automatically reads," said Borer. "Because the document accumulation and inserting is automatic, there's no human error, and productivity is greatly enhanced."

"Also, for additional security and efficiency," Borer continues, "the Versamailer II features battery-augmented memory. So if there's a power outage, programming memory remains securely stored."

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