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An Innovative Solution for an Innovative Company
That Moen has a strong working relationship with Neopost should come as no surprise, since both are respected innovators in their respective industries. Since introducing the world to the single-handle faucet back in 1947 (the brain-child of inventor and Moen founder, Al Moen), Moen has introduced many other firsts to the world. These have included the company's washerless cartridge system that eases maintenance, its Swing'n'Spray(r) aerator that changes a faucet's flow to a forceful spray, and its Riser(r) family of faucets that can be lifted up to 10" above the sink.
Likewise, Neopost's history includes numerous product innovations. Neopost is the second largest provider of mailing, addressing, document handling and logistics systems worldwide. In the folder inserter market alone, the company's innovations include the first compact desktop folder inserter, the first tabletop folder inserter to insert both flats and business-size envelopes, and a high security optical mark reading system.
To meet Moen's unique needs, Department Manager, John Borer, was looking for a folder inserter that was versatile enough to handle a wide variety of mailings, ranging from standard business letters to brochures and pamphlets. To make maximum use of the company's resources while maintaining the highest level of service, Moen was seeking a product that was completely automated, accurate, secure, and user-friendly as well. It was a lot to look for in one system, but Borer found what he was looking for in Neopost's SI92 VersaMailer II.
Borer explains, "Moen's customers have high expectations. This new tabletop Versamailer II has the latest technology to help us meet those expectations. In fact, Neopost's folder inserters are, hands down, the best we've seen. They offer the most flexibility for handling pamphlets, letters, newsletters, and, most importantly, invoices. Other systems we had experience with just do flats, but the VersaMailer II handles both flats as well as #10 envelopes, even working with the landscape format."
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